Airline specific services

 

Note all CONCORDAE services to be customized to the client's specific needs and requests

 

Cabin Crew Management : 

 

-Leadershipfirst (Step 2 : Instructors + Pursers)

-IMPACT Inspirational Management PACT ( All steps : Instructors + Pursers)

-managerial talent selection

-training/facilitation

-coaching

 

Cabin Crew selection and corporate integration

 

Cabin customer service and systems :

 

-design

-documentation

-translation English/French

-training/facilitation

 

Cabin safety & compliance (BOEING/AIRBUS) :

 

-documentation

-translation English/French

-auditing (IOSA, AIROPS, Internal)

 

Ground & Cabin customer service mystery shopping

 

 

 

 

Current & past clientele and partners include :

  AIR ANTILLES

 

  AIGLE AZUR

 

  SynRjy

 

  Ville des Ulis

 

  HAVI WISE

 

  EUROFIT

 

  CEGOS