Airline specific services

 

Note all CONCORDAE services to be customized to the client's specific needs and requests

 

Cabin Crew Management : 

 

-Leadershipfirst (Step 2 : Instructors + Pursers)

-IMPACT Inspirational Management PACT ( All steps : Instructors + Pursers)

-managerial talent selection

-training/facilitation

-coaching

 

Cabin Crew selection and corporate integration

 

Cabin customer service and systems :

 

-design

-documentation

-translation English/French

-training/facilitation

 

Cabin safety & compliance (EASA/IOSA/BOEING/AIRBUS) :

 

-training

-documentation

-translation English/French

 

Ground & Cabin customer service mystery shopping

 

 

 

 

Current & past clientele and partners include :

 

EASA

 

EGIS AVIA

 

INSTITUT MERMOZ

 

JOON/AIR FRANCE

 

AIR ANTILLES

 

AIGLE AZUR

 

SynRjy Facteurs Humains

 

Ville des Ulis

 

HAVI WISE

 

EUROFIT

 

CEGOS